|
Posted by Cyrus Afzali on November 28, 2006, 3:27 pm
If you were Registered and logged in, you could reply and use other advanced thread options
On 1 Aug 2006 01:46:35 -0700, mrandrzejak@gmail.com wrote:
>Hi! Ive got a netgear wifi router... have had it for a couple years
>now. In fact ive got two.. one at work running through a DSL connection
>with no probs, and my home wifi router has worked fine on my old cable
>provider (charter communications) for the last few years. Ive just
>moved and signed up to Adelphia and my netgear wifi doesnt wanna talk
>to the Adelphia modem. What gives? Is there any tricks I can do? Ive
>tried inputing my new adelphia username/password into my wifi router,
>that didnt work. I tried doing no user/pass but cloning the MAC address
>but that didnt work either. Adelphias tech support didnt seem to want
>to help me, claiming that they only know about their brands of modems.
>Fair enough I guess. But they should offer some basic setup techniques
>since wifi is commonplace now. Ive never had a setup prob until now. I
>can run my new internet connection direct via ethernet, but not using
>my wifi.
Your router will only be concerned with the appropriate user name and
password for your configuration utility. It has no idea what your
personal information for Adelphia is and doesn't care.
As others have pointed out, powercycle both your modem and router and
leave them off for a few minutes. Then plug the modem first, followed
by your router. Also check your configuration page to make sure you're
doing everything that's needed for a DHCP authentication. Many DSL
providers don't use it, so that's probably part of your issue.
I understand your frustration with your provider's unwillingness to
help you troubleshoot a router issue, but I've never seen one that
will. Many will adamently insist any problem is on your end if you
merely have a router, even if you know darn well it's their issue.
| 
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML site map