Modem won't sync or loses sync

Modem won't sync or loses sync

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Subject Author Date
Modem won't sync or loses sync tabby55 06-17-2006
Posted by $Bill on June 18, 2006, 12:04 am
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Culican wrote:

> BTW: My modem was out of sync for several hours. I wanted to get online
> so I was going to move it to the other room where it works. I screwed
> in a 3 foot piece of cable into the wall outlet, went back to get the
> modem and ...yes you guessed it, it was synched. Why would a three foot
> stub of cable screwed into another outlet allow the modem to synch? I
> checked the numbers and they were better than the ones I previously
> posted but still too high up and too low down.

You may want to terminate any unused legs off your splitter.

home networking made easy, greater protection, less stress, introducing nm 5.0, 728x90
Posted by Gene S. Berkowitz on June 18, 2006, 6:39 pm
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news@SPAMOLAtodbe.com says...
> Culican wrote:
>
> > BTW: My modem was out of sync for several hours. I wanted to get online
> > so I was going to move it to the other room where it works. I screwed
> > in a 3 foot piece of cable into the wall outlet, went back to get the
> > modem and ...yes you guessed it, it was synched. Why would a three foot
> > stub of cable screwed into another outlet allow the modem to synch? I
> > checked the numbers and they were better than the ones I previously
> > posted but still too high up and too low down.
>
> You may want to terminate any unused legs off your splitter.
>

Do you know a good source for those terminators? I get blank stares
when I ask...

Thanks,

--Gene

Posted by $Bill on June 18, 2006, 7:21 pm
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Gene S. Berkowitz wrote:

> Do you know a good source for those terminators? I get blank stares
> when I ask...

Any electronics store - Fry's or possibly Radio Shack. Just a plain old
75 ohm F-type coax terminator - they're like a dime (10/$1) or so. You'll
want to find them locally since postage will cost multiple times the cost
of ten of them. If your ISP comes out, ask them for a few or go to their
office and ask.



Posted by Culican on June 18, 2006, 8:13 pm
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Okay, should have done one at a time but both items are next to each
other.

After being out all day, I came home and checked: modem not synched.
(Event log shows lost synch at 10:23 this AM and never regained.)

I opened the Cox box on the side of my house to look, one line from
across the street into the splitter and four out, into the house. This
means each outlet inside is fed directly from the outdoor splitter
Jiggled, all were tight. Jiggled a heck of a lot more to cram the
cables back in the box and get it closed.

Read something else on Google regarding bad grounds in dry (And AZ has
been parched this whole year) weather when the ground dries out. As
suggested I dumped water on the ground where the cold water feed for the
house enters as the house ground is strapped directly to the pipe.

Went inside, modem was up and running.

Was it the jiggling of the cable, was it the water or was it voodoo?


Posted by Eric on June 23, 2006, 11:55 am
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>Okay, should have done one at a time but both items are next to each
>other.
>
>After being out all day, I came home and checked: modem not synched.
>(Event log shows lost synch at 10:23 this AM and never regained.)
>
>I opened the Cox box on the side of my house to look, one line from
>across the street into the splitter and four out, into the house. This
>means each outlet inside is fed directly from the outdoor splitter
>Jiggled, all were tight. Jiggled a heck of a lot more to cram the
>cables back in the box and get it closed.
>
>Read something else on Google regarding bad grounds in dry (And AZ has
>been parched this whole year) weather when the ground dries out. As
>suggested I dumped water on the ground where the cold water feed for the
>house enters as the house ground is strapped directly to the pipe.
>
>Went inside, modem was up and running.
>
>Was it the jiggling of the cable, was it the water or was it voodoo?


May have been voodoo, but more likely jiggling of the cables.
Sometimes (if there is not a good weather/water seal), the copper on
the center conductor will react with water and form an oxide material
that is non-conductive. If you pull the connectors off the splitter,
look for a black or darkly discolored center conductor. While this is
a little less of a problem in dry climates, it does happen everywhere.

Depending on what the splitter is made out of, the corrosion of the
metal may of caused a "diode effect" which will basically block RF
from getting across the connection. These sorts of things are usually
hard to detect because any movement of the connectors will usually
eliminate the diode, at least for a little while.

Of course, it could be something as simple as the coax pulling out of
the connector, or a pinched coax line. Open up the splitter and check
to see if the center conductor is shiny and sticking up a little bit
(<1/4") from the top of the ferrule. Look inside each connector and
make sure the dielectric (white foam stuff inside) is flush with the
bottom of the connector. Sometimes if the cable is pinched, over time
the dielectric can squeeze enough to change the impedence of the
cable, or even short out the center conductor to the shield. TVs are
much more tolerant than modems to this happening, so it may not show
up (although if you see ghosts on analog tv channels, it can be
because of pinched cables).

If you can see anything like what I described above, get a service
call.

Eric

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other useful resources:
The Federal Communications Commission (FCC)
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