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Posted by John Doe on April 25, 2006, 7:30 pm
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Hello
We are about to have a second office, in a different city, and
would like that, when a call comes in on the number that customers are
used to dial, it will also ring a phone in the remote office, so that
whoever is available picks up the call. In other words, I'm not
looking for call rerouting.
Does someone know whether this feature is available from telco's or
ISP's, or do I have to get some miniPBX like Asterisk and maybe SIP
phones to make this happen?
Thank you.
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Posted by Jonathan Roberts on April 25, 2006, 8:00 pm
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Asterisk can do this. You would configure a ring group and add the remote
extension to it. There are VoIP companies that provide virtual PBX setups.
I believe they then should offer this feature. You might search for
business VoIP providers to find ones that offer PBX functionality.
> Hello
>
> We are about to have a second office, in a different city, and
> would like that, when a call comes in on the number that customers are
> used to dial, it will also ring a phone in the remote office, so that
> whoever is available picks up the call. In other words, I'm not
> looking for call rerouting.
>
> Does someone know whether this feature is available from telco's or
> ISP's, or do I have to get some miniPBX like Asterisk and maybe SIP
> phones to make this happen?
>
> Thank you.
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Posted by Jonathan Roberts on April 25, 2006, 8:08 pm
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http://www.easypabx.com/ It's free and is a virtual Asterisk installation
(I think it is Asterisk anyway). You would have to setup your own service
accounts. They just provide the platform. Their servers are in Europe so
it may not be more useful than just testing.
Hope this helps
> Hello
>
> We are about to have a second office, in a different city, and
> would like that, when a call comes in on the number that customers are
> used to dial, it will also ring a phone in the remote office, so that
> whoever is available picks up the call. In other words, I'm not
> looking for call rerouting.
>
> Does someone know whether this feature is available from telco's or
> ISP's, or do I have to get some miniPBX like Asterisk and maybe SIP
> phones to make this happen?
>
> Thank you.
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Posted by John Doe on April 25, 2006, 10:10 pm
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>http://www.easypabx.com/ It's free and is a virtual Asterisk installation
>(I think it is Asterisk anyway). You would have to setup your own service
>accounts. They just provide the platform. Their servers are in Europe so
>it may not be more useful than just testing.
No problem, we're this side of the pond anyway :-)
So the solution to the problem is using a PBX, either on the premises
of our main office (with a couple of IP phones at the new office), or
subscribing to a virtual PBX so that we don't have to bother setting
one up ourselves.
Thanks!
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Posted by Carl Navarro on April 25, 2006, 11:01 pm
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>On Tue, 25 Apr 2006 19:08:37 -0500, "Jonathan Roberts"
>>http://www.easypabx.com/ It's free and is a virtual Asterisk installation
>>(I think it is Asterisk anyway). You would have to setup your own service
>>accounts. They just provide the platform. Their servers are in Europe so
>>it may not be more useful than just testing.
>
>No problem, we're this side of the pond anyway :-)
>
>So the solution to the problem is using a PBX, either on the premises
>of our main office (with a couple of IP phones at the new office), or
>subscribing to a virtual PBX so that we don't have to bother setting
>one up ourselves.
>
>Thanks!
I just did a Vonage installation today and we set up a 4 lines on the
customer's high bandwidth DSL. Vonage has simultaneous ring and a UK
website. Trh http://www.vonage.co.uk/. They advertise unlimited
business for 18.99 a month. I don't know if that's expensive or not,
and I don't know how to make the Pound symbol :-)
Carl Navarro
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