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Posted by John Doe on April 23, 2006, 6:53 pm
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Hello
We are about to have a second office, in a different city, and
would like that, when a call comes in on the number that customers are
used to dial, it will also ring a phone in the remote office, so that
whoever is available picks up the call. In other words, I'm not
looking for call rerouting.
Does someone know whether this feature is available from telco's or
ISP's, or do I have to get some miniPBX to make this happen?
Thank you.
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Posted by danny burstein on April 23, 2006, 7:33 pm
writes:
>Hello
> We are about to have a second office, in a different city, and
>would like that, when a call comes in on the number that customers are
>used to dial, it will also ring a phone in the remote office, so that
>whoever is available picks up the call. In other words, I'm not
>looking for call rerouting.
>Does someone know whether this feature is available from telco's or
>ISP's, or do I have to get some miniPBX to make this happen?
Most of the voice-over-ip providers have the option
of taking a call addressed to "your" phone number, and
then "blast" routing it to umptity secondary locations
at the same time, with a "first pick up gets it" choice.
That's probably the simplest and cheapest technique.
Most typically that's used by people sending the call
to their office and their cell phone, but you can
mix and match pretty much anything.
The person calling in doesn't have any (obvious)
indication the call is being treated any differently
from a "normal" one.
--
_____________________________________________________
Knowledge may be power, but communications is the key
dannyb@panix.com
[to foil spammers, my address has been double rot-13 encoded]
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Posted by John Doe on April 24, 2006, 1:21 am
On Sun, 23 Apr 2006 23:33:32 +0000 (UTC), danny burstein
>Most of the voice-over-ip providers have the option
>of taking a call addressed to "your" phone number, and
>then "blast" routing it to umptity secondary locations
>at the same time, with a "first pick up gets it" choice.
Cool. How does it work? Do I subscribe to a VoIP carrier, and buy a
couple of SIP phones, one for each location, and voilą?
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Posted by John L on April 24, 2006, 1:32 am
>>then "blast" routing it to umptity secondary locations
>>at the same time, with a "first pick up gets it" choice.
>
>Cool. How does it work? Do I subscribe to a VoIP carrier, and buy a
>couple of SIP phones, one for each location, and voilą?
You subscribe to a VoIP carrier at your main location, and you install
the adapter they provide and plug a phone or maybe a PBX trunk into
it. Then you go to their web site and tell them the numbers of all
the other places you want it to ring, typically POTS or cell phones
you have anyway.
R's,
John
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Posted by John Doe on April 24, 2006, 2:31 am
On 24 Apr 2006 05:32:06 GMT, johnl@iecc.com (John L) wrote:
>You subscribe to a VoIP carrier at your main location, and you install
>the adapter they provide and plug a phone or maybe a PBX trunk into
>it. Then you go to their web site and tell them the numbers of all
>the other places you want it to ring, typically POTS or cell phones
>you have anyway.
Great. I'll check this out, in addition to setting up Asterisk in the
main office, and see which is cheaper.
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