Lucent Partner Voice Mail

Lucent Partner Voice Mail

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Subject Author Date
Lucent Partner Voice Mail gjm 08-28-2006
Posted by gjm on August 28, 2006, 7:45 pm
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System is up and running.
We want to add a Voice Mailbox for 72 (Service) but I understand groups
cannot have mailboxes. How can we add a mailbox so when you press 72
and rings 6 times the call goes to Voice Mail? And/or Turn Voicemail on
/ off as needed?
We have calling groups setup:

71 for Parts (4 Extensions)
72 for Service (2 Extensions)
73 for Sales (3 Extensions)
74 for Acct. (4 Extensions)
Lucent Partner ACS 3.0
ASA/DXD
Partner Mail VS R5 2-Port
3x308EC

Thanks in Advance
Greg


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Posted by Touch Tone Tommy on August 29, 2006, 1:49 am
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Use spare extension and line ports.

Remove all line assignments from an extension, and loop it to a line
port. Include the extension in the calling group, and use Line
Ownership or Call Coverage to direct the "line" to a mailbox. Remember
that it is one call at a time.

Or, upgrade to Partner Messaging, where you CAN add mailboxes for the
Calling Groups.





>System is up and running.
>We want to add a Voice Mailbox for 72 (Service) but I understand groups
>cannot have mailboxes. How can we add a mailbox so when you press 72
>and rings 6 times the call goes to Voice Mail? And/or Turn Voicemail on
>/ off as needed?
>We have calling groups setup:
>
>71 for Parts (4 Extensions)
>72 for Service (2 Extensions)
>73 for Sales (3 Extensions)
>74 for Acct. (4 Extensions)
>Lucent Partner ACS 3.0
>ASA/DXD
>Partner Mail VS R5 2-Port
>3x308EC
>
>Thanks in Advance
>Greg


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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