Looking into VoIP System

Looking into VoIP System

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Subject Author Date
Looking into VoIP System zylinius1983 08-10-2006
Posted by on August 10, 2006, 4:40 pm
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Hello,

Currently all the phones in my network are Cisco 7940. We get our
phone service through our ISP who outsources it to a company about 5
hours from here. My company asked me to look into purchasing the
entire back end of the system so that we can administer everything
ourselves. I realize that this means purchasing alot of equipment.
Can someone give me a place to start looking, or a suggestion as to
what to buy? We have about 50 users, about a quarter of which are
remote. I need to be able to hook everyone into our phone system. I
have VPN connections setup for our remote users now.

Thanks for all you help.

Joe


NMFall 20%
Posted by Skorkles on August 10, 2006, 5:54 pm
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Take a look at Shoretel. I think you be quite pleased.
As far as administration goes, I'm a Windows/Exchange admin and I don't like
phone systems at all. But this thing is a breeze and I love it.

Check it out.


> Hello,
>
> Currently all the phones in my network are Cisco 7940. We get our
> phone service through our ISP who outsources it to a company about 5
> hours from here. My company asked me to look into purchasing the
> entire back end of the system so that we can administer everything
> ourselves. I realize that this means purchasing alot of equipment.
> Can someone give me a place to start looking, or a suggestion as to
> what to buy? We have about 50 users, about a quarter of which are
> remote. I need to be able to hook everyone into our phone system. I
> have VPN connections setup for our remote users now.
>
> Thanks for all you help.
>
> Joe
>



Posted by stephen on August 11, 2006, 1:11 pm
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> Hello,
>
> Currently all the phones in my network are Cisco 7940. We get our
> phone service through our ISP who outsources it to a company about 5
> hours from here. My company asked me to look into purchasing the
> entire back end of the system so that we can administer everything
> ourselves. I realize that this means purchasing alot of equipment.

Cisco supports 2 central IP PBX implementations - on a set of servers, or on
a cisco router. Severs are usually for big deployments, and router platform
for smaller ones

you might need further servers for voicemail and other more complex
services, but this is pretty much standard IP telephony.

50 phones is well within the Call Manager Express capability on a router,
but you would need to check whether the functions you already use are all
supported.

> Can someone give me a place to start looking, or a suggestion as to
> what to buy? We have about 50 users, about a quarter of which are
> remote. I need to be able to hook everyone into our phone system. I
> have VPN connections setup for our remote users now.
>
if you havent done it before find a reseller since they can help set it up
and train you on it.

> Thanks for all you help.
>
> Joe
>
--
Regards

stephen_hope@xyzworld.com - replace xyz with ntl



Posted by murray on August 15, 2006, 8:46 pm
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I like the suggestions for Shoretell (it just works...) and Cisco (you
just gotta work it) but if you want to do a free proof of concept get
Asterisk. it's quick and easy and supports Cisco phones and voicemail,
IVR, etc. oh, and did I mention it supports Cisco phones?

my guess is that once management sees what it takes to manage the back
end they'll go back to off site management (as long as it's cheap
enough). and if the asterisk solution works you're done.

good luck


zylinius1983@gmail.com wrote:
> Hello,
>
> Currently all the phones in my network are Cisco 7940. We get our
> phone service through our ISP who outsources it to a company about 5
> hours from here. My company asked me to look into purchasing the
> entire back end of the system so that we can administer everything
> ourselves. I realize that this means purchasing alot of equipment.
> Can someone give me a place to start looking, or a suggestion as to
> what to buy? We have about 50 users, about a quarter of which are
> remote. I need to be able to hook everyone into our phone system. I
> have VPN connections setup for our remote users now.
>
> Thanks for all you help.
>
> Joe


Posted by Joe on August 30, 2006, 10:58 am
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I would absolutely recommend Vonage.

I've had AT&T Call vantage before Vonage. The sound quality on both
have been excellent, however my experience with AT&T was extremely
frustrating. I was promised the world in the sales process and it was
nothing but a disaster. It took 3 months for my phone number to port.
And then they delayed the port when I left after a couple months to go
to Vonage. In my opinion AT&T is the old IBM. Big, beauracratic &
unwilling/unable to make quick changes. Vonage on the other hand is a
much younger company that might have growing pains, but is going to be
quicker at change and correction of any issues that do come up.

..my 2 pennies..



kimshapiro100@yahoo.com wrote:
> Would you recommend Vonage ?
>
> Hi
>
> We are thinking of installing Vonage ..............$24.99 per month.
>
> I have heard that the sound quality is poor sometimes.
>
> Does anyone have any experience with them ?
>
> Positive, negative ?
>
>
> Pls let me know.
>
> Thanks
> Kim


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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