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Posted by T on November 1, 2006, 7:28 pm
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> support@sellcom.com wrote:
> > USENET thingie:
> >
> >> I'm looking for a telephone solution for a small psychologist's office.
> >> Specifically, I'm looking for a solution which works in the following
> >> setting:
> >
> > You might have a look at the TMC EV4500 phone system. It sounds
> > like it would meet and exceed your criteria. You can download
> > the manual from the website BEFORE any purchase to make sure it
> > is the right system for you.
> >
> > http://www.ev4500.com
> >
>
> Hi there,
>
> This system seems to have the same flaw that *all* key systems I have
> looked at does, which is that it maintains the assumption that one
> extension == one mailbox. The end result is that the general voicemail
> ends up getting mixed with one of the members' voicemail, and that is
> unacceptable.
>
> Adding a dummy phone somewhere for the general delivery is of course
> doable, but it means that the members can't see on their respective
> phones when there is general delivery voicemail and will probably miss it.
>
> -hpa
>
That's a feature right on up through bigger switches like the Avaya
Prologix. However that switch does have the ability to have fictional
extensions so you could setup one as a general voice mail box. Another
feature is that extensions can light the message lamp on any other
extension. So for example, lets say you have x2340 as your voice mail
general box. It lights a message waiting light on the attendant console
at x1276.
The problem is that the Prologix is a pretty pricey piece of gear.
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