Line monitoring

Line monitoring

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Subject Author Date
Line monitoring Terry 04-13-2008
Posted by Terry on April 13, 2008, 7:10 pm
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Need some ideas. Have a customer with a requirement to monitor/ record calls
on POTS lines. Not more than 20 lines. Would like a default to start
recording when the line goes of hook. Or when commanded. Controlable on a
network with monitor/recording on a PC. Multiple lines at once.

TerryS



Pure Networks
Posted by Robert Bonomi on April 14, 2008, 5:11 pm
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>Need some ideas. Have a customer with a requirement to monitor/ record calls
>on POTS lines. Not more than 20 lines. Would like a default to start
>recording when the line goes of hook. Or when commanded. Controlable on a
>network with monitor/recording on a PC. Multiple lines at once.

The big voicmail/answering equipment companies have exactly this kind of stuff.
Usually built around various Dialogic boards.

Look for the folks that sell to the stock/commodities brokerage industry.

"Octel" is one name that comes to mind.



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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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