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Posted by Terry on April 4, 2008, 8:13 pm
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Don't think extensions go on hold. The purpose of a Busy Lamp Field is to
show when the extension is busy. If it puts a call on hold and hangs up, its
not busy any more.
TerryS
> Not sure if there is a way to do this, but while the Key Indicator
> Module shows when an extension is on the line, it goes clear when put
> on regular or exclusive hold. This has been designated the (only)
> Central Answering Position.
>
> Any way to show when an extension is on hold on the KIM?
>
> Thanks
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