|
Posted by Bob on October 10, 2006, 6:45 pm
If you were Registered and logged in, you could reply and use other advanced thread options
Turn on CDR, and look at the S record corresponding with the E record from
when x7565 hangs up. The S record will show who originated the transfer.
> Good morning,
>
> We're having a problem with a particular telephone number here on-site.
> Someone is transferring calls for orders to extension 7565 instead of
> CDN 3565. At least that is my assumption after researching to see if
> something was cross-linked in CallPilot or the PBX (which it doesn't
> appear to be).
>
> My question is, can I find out who is transferring the calls to 7565?
> It must be someone new that has the wrong phone number, but we hire so
> many new people that tracking them down will be difficult.
>
> Thanks in advance,
> Mike
>
| 
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML site map