Intel Netstructure VPN software stopped working

Intel Netstructure VPN software stopped working

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Subject Author Date
Intel Netstructure VPN software stopped working boguhn@entelos.com 04-04-2005
Posted by boguhn@entelos.com on April 4, 2005, 12:56 pm
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My company uses Intel Netstructure VPN software to connect in to an
Intel 3110 box. Intel stopped supporting this box, and we are in the
process of moving to different hardware and software. In the meantime,
I have two systems on which the Intel Netstructure software simply
stopped working. Both are XP SP2 systems with all current hotfixes
installed. If I run the software, the splash screen appears, I see two
network icons "working" in the system tray, then the splash screen
vanishes and nothing else happens. I never get to a point where I can
actually do anything in the software.

No errors are logged in the Event Viewer. I've tried starting the
software via the command line and generating a log, but no log gets
generated. I've uninstalled and reinstalled and still had the same
issue. I've gone as far as to go through the registry manually and
remove all lines that correspond in any way to the Netstructure
software, and then reinstall again, but the problem still occurs.

Any thoughts as to what might be causing this and how to fix it?

Thanks.



Pure Networks
Posted by boguhn@entelos.com on April 4, 2005, 1:00 pm
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One other thing I need to add to this: I run the software, I see
ICDESK.EXE show up in the Task Manager, but then it vanishes when the
splash screen vanishes.

I'm running the last release of software that Intel did with this:
7.01p5



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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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