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Posted by Mike Drechsler - SPAM PROTECTE on June 11, 2008, 5:29 pm
focus.04@cox.net wrote:
> ok so here is a brief outline of whats going on.
>
> the company i work for has employees that go all around.
> well we have a VPN set up so that they can remote into the network
> here. from where ever.
> so its all good and dandy the remote in the connection works and they
> can recieve what appears to be their e-mail.
> HOWEVER, when ever trying to get to the network folders such as ('\
> \"server"\downloads) for example.
> it just freezes up and nothing happends. just says it cant find the
> network path.
>
> my question is, is there any protocols or anything that might be
> causing this?
> why can i remote to VPN but not see anything on it?
>
> any advice at this point would just be amazing. thank you
>
> -Matt Rosenbaum
> Spacedev I.T.
Can you ping that server name you are using in the UNC path you are
attempting to access?
90% of the problems are at the name resolution level. If your client
cannot find out what the IP address of that server is then it fails.
When connecting to the VPN your client needs to get the internal DNS and
WINS server addresses which will allow it to resolve the names into numbers.
You can type in ipconfig /all at a command line to view what your
current DNS and WINS server settings are. Compare it to a client
physically on the network. If there is no internal DNS or WINS server
then set one up or you will need to create a static hosts file and
distribute it to each client in order to resolve those names (ugly).
Having a good network consultant around will help. Sounds like this is
more than a hobby network so you should have someone you can call to
fix things like this.
--
WARNING! Email address has been altered for spam resistance.
Please remove the -deletethispart-. section before replying directly.
Mike Drechsler (mike-newsgroup2008@-deletethispart-.upcraft.com)
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