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Posted by Quaoar on February 11, 2006, 12:47 pm
John Jones wrote:
> A friend of mine has Comcast Internet, and is experiencing numerous
> "stalling" occurrences during her Internet sessions. Her XP Pro PC is
> hardwired to a Linksys BEFW11S4 router, which also feeds a laptop and
> a TiVo wirelessly. Router is connected to a SurfBoard modem.
>
> I tried to trace the route of the incoming cable back to the entrance
> point on the house today (having some problems because the entire
> basement has a drop ceiling). It appears the incoming cable runs to a
> Regal DS4DGH10 splitter. From there, a lead goes to a Regal GRS3DGH
> 110db EMI Isolator, and the lead to the cable modem takes off from
> there.
>
> She called Comcast this week, and the tech who showed up said he
> couldn't find anything wrong (he didn't look at anything in the
> basement, though). The TiVo, which is using a DLink USB wireless
> adapter, was showing Poor (24%) to Marginal (28%) connectivity most of
> the time I was there, with an occasional jump to Fair (58%).
>
> I downloaded a firmware upgrade for the Linksys router, and the
> download speed started out at 113 kbps, and gradually went up, never
> breaking 200 kbps. Applied the upgrade, but no change. Noticed the
> Internet light was flashing constantly on the router, which looks odd
> to me (my Linksys WRT54G, on a DSL line, has a constant Internet
> light).
>
> Any suggestions as to what might be wrong gratefully appreciated.
> John Jones, Detroit
Access the cable modem statistics page at 192.168.100.1 and check signal
to noise ratios and signal levels. The cable modem faq at
www.dslreports.com will provide the basis for determining if there are
line quality issues from the signal levels.
Q
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