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Posted by Hansang Bae on September 29, 2006, 10:41 pm
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John E. wrote:
> I'm staying at a Ramada Inn in the Washington D.C. area for a few
> months that advertises Ethernet internet access via Comcast in each
> room.
>
> Normally it is dynamic IP (DHCP) setup. When you run your browser, a
> Comcast web page comes up and once you click on the "Connect" button,
> you're up and running for all TCP/IP applications.
>
> Well, in my current room the internet access isn't working. Pings
> anywhere fail.
>
> I had the hotel "engineer" come and replace the little box on the
> wall that branches off the Ethernet connector from the TV cable. The
> replacement was brand new (I watched him take it out of the packaging
> and install it). No change in net access.
>
> The TV signal is what I would call excellent -- no visible noise, so
> as far as connection issues, it doesn't look like the obvious cause.
> All connectors seem tight and no frayed connections. I tried using a
> known-good Ethernet cable in place of the hotel's cable with no
> improvement.
>
> The engineer is a bit challenged when talking about computers or
> electronics, so I think he's "maxed out" as far as troubleshooting.
> There seem to be several -- nay, many -- rooms where internet access
> is broken.
>
> What is the network topology in a hotel? Is there a huge router or
> switch that handles all the traffic? I'd like to get ideas from the
> network newsgroup readers regarding how to fix this that I can
> suggest to the engineer -- or do it myself (I'm an electronics
> technician familiar with networking small offices and homes).
>
> After changing rooms a few times I finally found one with an
> air-conditioner that didn't keep me awake all night, so I'm not
> likely to change rooms because of network access. (I have internet
> access during the day, but meetings take up much of this time, so
> this really limits my ability to e-mail, etc. during the day.) FYI,
> Internet access in some of the other rooms I've stayed in worked
> fine.
>
> Any and all suggestions to help get internet into my hotel room would
> be greatly appreciated.
>
> Thanks,
You may benefit by installing Wireshark (fka ethereal) and sniffing to
see what traffic you see. there are a lot of things that can be
broken. But getting a sniffer capture may point you in the right
direction.
Do you get a link light?
--
hsb
"Somehow I imagined this experience would be more rewarding" Calvin
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