Help with international calls that should have been blocked. [Telecom]

Help with international calls that should have been blocked. [Telecom]
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Subject Author Date
Help with international calls that should have been blocked. [Telecom] Ted 03-10-2008
Posted by Ted on March 10, 2008, 11:08 pm
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We have an Avaya system. All the users are set up with the COS as 50
states only. No Canada, Mexico or other countries. We also have 900,
976, etc blocked. We also have call forwarding to outside numbers
blocked.

We just received a bill for a lot of calls to Venezuela. I can find
the person based on the date and time by reviewing calls in Witness.

My concern [is] how they did it.


Pure Networks
Posted by T on March 11, 2008, 12:26 pm
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miamitedNOSPAM@bellsouth.net says...
> We have an Avaya system. All the users are set up with the COS as 50
> states only. No Canada, Mexico or other countries. We also have 900,
> 976, etc blocked. We also have call forwarding to outside numbers
> blocked.
>
> We just received a bill for a lot of calls to Venezuela. I can find
> the person based on the date and time by reviewing calls in Witness.
>
> My concern [is] how they did it.

Does the COS allow them to dial operator? I bet that's how they did it.

A few years back I got called into the Admin directors office to go over
some phone bills that had international calls on them, except the calls
were at odd hours.

I went into the call history and only found one of the calls and we
could easily trace that to the cleaning crew.

The others were more of a concern. After physically tracing the wiring I
found out we were bridged into the building next door and they actually
had their phone system wired into our lines.

Verizon wasn't happy about that.


Posted by _ on March 11, 2008, 12:27 pm
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On Mon, 10 Mar 2008 23:08:48 -0400 (EDT), Ted wrote:

> We have an Avaya system. All the users are set up with the COS as 50
> states only. No Canada, Mexico or other countries. We also have 900,
> 976, etc blocked. We also have call forwarding to outside numbers
> blocked.
>
> We just received a bill for a lot of calls to Venezuela. I can find
> the person based on the date and time by reviewing calls in Witness.
>
> My concern [is] how they did it.

Why don't you ask them?


Posted by Ted on March 11, 2008, 10:50 pm
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If there were calls recorded in our witness system, I would have known who
to ask.

Ted

> On Mon, 10 Mar 2008 23:08:48 -0400 (EDT), Ted wrote:
>
>> We have an Avaya system. All the users are set up with the COS as 50
>> states only. No Canada, Mexico or other countries. We also have 900,
>> 976, etc blocked. We also have call forwarding to outside numbers
>> blocked.
>>
>> We just received a bill for a lot of calls to Venezuela. I can find
>> the person based on the date and time by reviewing calls in Witness.
>>
>> My concern [is] how they did it.
>
> Why don't you ask them?


***** Moderator's Note *****

A. Because it disrupts the normal flow of communication
Q. Why is top-posting a bad thing?

Bill Horne
Temporary Moderator

(Please put [Telecom] at the end of the subject line of your post, or
I may never see it. Thanks!)


Posted by Scott Dorsey on March 11, 2008, 12:28 pm
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>We have an Avaya system. All the users are set up with the COS as 50
>states only. No Canada, Mexico or other countries. We also have 900,
>976, etc blocked. We also have call forwarding to outside numbers
>blocked.
>
>We just received a bill for a lot of calls to Venezuela. I can find
>the person based on the date and time by reviewing calls in Witness.
>
>My concern [is] how they did it.

Operator assistance?
--scott
--
"C'est un Nagra. C'est suisse, et tres, tres precis."


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