Heat and Cable modem??

Heat and Cable modem??

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Subject Author Date
Heat and Cable modem?? Oren 08-20-2006
Posted by Warren on August 25, 2006, 4:09 am
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$Bill wrote:
> Oren seemed to take it in stride (admitting the faux pas), so no need to
> stick up for him when he doesn't appear to need it.

Yes, quite well.

While I'm surprised that he actually has taken the comments quite well, I
did have an underlying hope that he, or at least someone else, would take
stock in the way they approach asking for assistance.

As far as making too much of it all, perhaps I am. My initial post was
because I was in a bad mood. I've seen too many threads turn into a game
of twenty questions, where six of the answers would be wrong or
misleading, and the trick was to guess which six answers were the wrong or
incorrect ones. Troubleshooting should be a systematic, logical process,
not a guessing game filled with lies, with the reward only going to those
who can factor out the red herrings, and get lucky. I'm just burned-out
from a decade of dealing with those kinds of threads.

I said my peace, and I was going to sit it out, and only posted again to
clarify my previous post.

Would it have been easier to just deal with the technical issues? No. The
technical issue was obscured by the game already.

At this point, it appears that Oren has taken this to heart, and will be
one of the rare people who can get back on track. Apparently he wasn't
intentionally confusing the issue, and just got caught-up in some
laziness. So I don't want to turn this into a personal assault on his
character, and I would suggest that the effort being put into this (now
off-topic) branch of the thread is more about a class of people who in
general can frustrate attempts to help them by not honestly participating
in the troubleshooting.

But as has already been pointed out, the people who need to read this the
most aren't likely to even see it.

Making a big thing about nothing? Maybe. But Oren is back on track, and
now perhaps some progress can be made. I apologize that I'm not actively
participating in that side of the discussion, but there are already others
who are already contributing what I could contribute. My unique
contribution to the thread is over, and this post is beating a dead horse,
too. But I wanted to try to clarify why I took us down this path.

A lot of words? Too much time going off in this direction? Maybe. But I
hope this clarification is enough that I don't have to further clarify --
again. But since I agree that it's been too much already. And if there are
still people who don't understand, I think the time has come to just
resign to the fact that some people won't ever understand what I posted,
or why I posted it.

--
Warren H.

==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.

Power Lawncare Tools for Spring Clean-up:
http://www.holzemville.com/mall/blackanddecker/




Pure Networks
Posted by Oren on August 25, 2006, 2:13 pm
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wrote:

>$Bill wrote:
>> Oren seemed to take it in stride (admitting the faux pas), so no need to
>> stick up for him when he doesn't appear to need it.
>
>Yes, quite well.
>
>While I'm surprised that he actually has taken the comments quite well, I
>did have an underlying hope that he, or at least someone else, would take
>stock in the way they approach asking for assistance.
>
>As far as making too much of it all, perhaps I am. My initial post was
>because I was in a bad mood. I've seen too many threads turn into a game
>of twenty questions, where six of the answers would be wrong or
>misleading, and the trick was to guess which six answers were the wrong or
>incorrect ones. Troubleshooting should be a systematic, logical process,
>not a guessing game filled with lies, with the reward only going to those
>who can factor out the red herrings, and get lucky. I'm just burned-out
>from a decade of dealing with those kinds of threads.

help me out Warren. A non-lurking user finds a group, ask a question
and has an articulate person with knowledge inject a "bad mood" into
the thread with hopes. You've spent a long time correcting and
helping users, giving advice and they don't follow it. How many did
you ever asked if the modem was hot?

>I said my peace, and I was going to sit it out, and only posted again to
>clarify my previous post.
>
>Would it have been easier to just deal with the technical issues? No. The
>technical issue was obscured by the game already.
>
>At this point, it appears that Oren has taken this to heart, and will be
>one of the rare people who can get back on track. Apparently he wasn't
>intentionally confusing the issue, and just got caught-up in some
>laziness. So I don't want to turn this into a personal assault on his
>character, and I would suggest that the effort being put into this (now
>off-topic) branch of the thread is more about a class of people who in
>general can frustrate attempts to help them by not honestly participating
>in the troubleshooting.

Warren, lies, laziness, non-honesty? Git-a-date.

>But as has already been pointed out, the people who need to read this the
>most aren't likely to even see it.
>
>Making a big thing about nothing? Maybe. But Oren is back on track, and
>now perhaps some progress can be made. I apologize that I'm not actively
>participating in that side of the discussion, but there are already others
>who are already contributing what I could contribute. My unique
>contribution to the thread is over, and this post is beating a dead horse,
>too. But I wanted to try to clarify why I took us down this path.
>
>A lot of words? Too much time going off in this direction? Maybe. But I
>hope this clarification is enough that I don't have to further clarify --
>again. But since I agree that it's been too much already. And if there are
>still people who don't understand, I think the time has come to just
>resign to the fact that some people won't ever understand what I posted,
>or why I posted it.

You are still going to have posters in this group that are new - try
some acceptance.

Thanks for your comments.

Oren

Posted by BR on August 24, 2006, 10:09 pm
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On Thu, 24 Aug 2006 19:34:52 -0400, Dave wrote:

> It sounds like you're getting carried away with it too. If you don't
> want to help the guy then you can always disregard the request.
> Investing considerable time and energy to belittle someone doesn't make
> much sense to me..

Um, excuse me. Both of you have a valid point. However the situation
relatively speaking isn't that complicated. Both in things that can go
wrong, and things that the OP can fix. e.g. parts swapping. Let's keep our
sense of proportion, and remember we work in an imperfect world.

Posted by Oren on August 25, 2006, 1:46 pm
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wrote:

>On Thu, 24 Aug 2006 14:28:02 -0400, "Dave"
>
>>Warren, I think you're making a big deal out of nothing. More time
>>explaining and less time criticizing is a lot more productive in my opinion.
>
>I have to disagree. In a text-based forum, all we have to go on are
>the typed words that describe the issue and surrounding circumstances.
>We have to make certain assumptions that those words are accurate,
>because if they're not, the troubleshooting steps usually change
>drastically. The initial questions are usually the simpler things, but
>they set the framework for everything that follows. If the framework
>is skewed, a correct solution can only be reached by blind luck, if at
>all.

When I posted here, without lurking first I did not expect to find the
quality that I did. As each day passes; many more un-knowing people
will find this group. A dollar to a donut: they will inadvertently
leave something out. It is hard to ask a question sometimes without
thinking about how to phrase it or one may lack the verbiage, etc..

Groups like this that obviously have pros will have to deal with the
non-pros. Some are faster than others. For me I try to only speak of
my experience. What I learned here in the past few days will be shared
with others as I know some facts now.

Thanks,

Oren



Posted by Timothy Daniels on August 25, 2006, 9:32 pm
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"Oren" wrote:
> Groups like this that obviously have pros will have to deal with the
> non-pros.


No, no one here HAS to deal with anyone. I, for one, stayed out
of this discussion because you obviously didn't know what you
had in your system and thus I couldn't help. Warren was kind
enough to point out the lack of necessary information. Now that
your system works, don't go getting rancorous or you'll have to
post under a different name next time.

*TimDaniels*

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