General VOIP question-Please read

General VOIP question-Please read

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Subject Author Date
General VOIP question-Please read Rob 09-12-2006
Posted by Rob on September 12, 2006, 10:09 am
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Hi,
We are a company with about 200 people and planning to replace our existing
old phone system. almost all of our offices are local. So my question is
should I consider VOIP? or it is not a good option for us.
Thanks for any suggestion in advance-rob



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Posted by on September 12, 2006, 10:37 pm
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Rob wrote:
> Hi,
> We are a company with about 200 people and planning to replace our existing
> old phone system. almost all of our offices are local. So my question is
> should I consider VOIP? or it is not a good option for us.
> Thanks for any suggestion in advance-rob

Just as a pointer I would look into using Asterisk as a PBX
(http://www.asterisk.org). I used it with ViaTalk and a handful of
phones for my home and it was the easiest to set up with of all the
VoIP providers I tried it with. You can also look at my review at
http://www.betterphone.org, which is residential, but they do have
plans for business as well.


Posted by Pat Coghlan on September 12, 2006, 10:42 pm
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Do you have a PBX already, or do you lease 200+ lines from the phone
company?

What's your objective? Lower monthly costs? Ability to connect phones
(or adapters) to your IP network?

In general, it's probably a good idea to look at connecting phones to
your IP network (standard phones with a terminal adapter or actual IP
phones). I recently had a look in the wiring closet of our building.
Hundreds of CAT5 cables just for phones, cross-connected to analog loops
via BIX blocks. Ugly!

I would NOT recommend any solution that travels over the public
internet. Start by talking to your local phone company and ask what
types of interfaces can be directly connected to their network (T1, SIP
etc.).

-Pat

Rob wrote:
> Hi,
> We are a company with about 200 people and planning to replace our existing
> old phone system. almost all of our offices are local. So my question is
> should I consider VOIP? or it is not a good option for us.
> Thanks for any suggestion in advance-rob
>
>
>

Posted by Rob on September 13, 2006, 8:45 am
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We do have our own PBX but it is an old system and we are looking to upgrade
it.
Eveyone has CAT5 for their desktop connection, I am not sure about pros and
cons to share this data line with IP phones.
we have 200 people and about 40 lines in different buildings but all local,
With our structure do you think that we can save money if we go with VOIP?
Do you think that the maintenance would be cheaper and easier, is that
going to be more work for IT people, do they need to take special training?
Is it ok to use the existineg phones (with some basic options like
forwarding...) with VOIP?

Sorry for too many questions-Rob




> Do you have a PBX already, or do you lease 200+ lines from the phone
> company?
>
> What's your objective? Lower monthly costs? Ability to connect phones
> (or adapters) to your IP network?
>
> In general, it's probably a good idea to look at connecting phones to
> your IP network (standard phones with a terminal adapter or actual IP
> phones). I recently had a look in the wiring closet of our building.
> Hundreds of CAT5 cables just for phones, cross-connected to analog loops
> via BIX blocks. Ugly!
>
> I would NOT recommend any solution that travels over the public
> internet. Start by talking to your local phone company and ask what
> types of interfaces can be directly connected to their network (T1, SIP
> etc.).
>
> -Pat
>
> Rob wrote:
> > Hi,
> > We are a company with about 200 people and planning to replace our
existing
> > old phone system. almost all of our offices are local. So my question is
> > should I consider VOIP? or it is not a good option for us.
> > Thanks for any suggestion in advance-rob
> >
> >
> >



Posted by Paul Heckmann on September 13, 2006, 8:55 am
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We have a Cisco system, router and phones. Using mainly Cisco 7960
phones (6 button) with a few 7940's, (2 buttons). Because it's VoIP,
there is a lot of flexiblity in the way they are setup. Although our
office is in Dallas, we have one person that works up in Oklahoma and
it's just like she is in the office.

We have very few problems with the phone side. At this time though, I
would not recommend going with a virtual fax system. I've been through
3 different VoIP companies and each one had problems with that type of
system. I just converted us back to Venali fax (like Efax) for incoming
and outgoing.

Paul Heckmann
VP Ops/IT
CreditAnswers


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other useful resources:
The Federal Communications Commission (FCC)
Telecommunications Industry Association
Electronic and Software Security Products and Services
International Telecommunication Union

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