Forward Call Pilot Applcation

Forward Call Pilot Applcation
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Subject Author Date
Forward Call Pilot Applcation Cnewman 08-09-2006
Posted by Cnewman on August 9, 2006, 8:20 pm
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Hi,

I have created a Callpilot Application. The application is very simple.
It Starts Plays and Announcement then Ends.

I Have created a Phantom TN for the Application DCFW to the Callpilot
DN. And Created a Service Directory Number in callpilot for the
Application.

I am able to call the Phantom DN and the Announcement plays.

I need to be able to forward phones to the Application and have the
Announcement played. When I set a phone to be forwarded to the
application the users voicemail greeting is played and not the
announcement.. Is there something that I am doing wrong?

Thanks


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Posted by Andrew Majosi on August 10, 2006, 12:05 am
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How do you forward the phone? Do you have a CFW button on the phone, press
it, followed by the Phantom DN, then press it again?

> Hi,
>
> I have created a Callpilot Application. The application is very simple.
> It Starts Plays and Announcement then Ends.
>
> I Have created a Phantom TN for the Application DCFW to the Callpilot
> DN. And Created a Service Directory Number in callpilot for the
> Application.
>
> I am able to call the Phantom DN and the Announcement plays.
>
> I need to be able to forward phones to the Application and have the
> Announcement played. When I set a phone to be forwarded to the
> application the users voicemail greeting is played and not the
> announcement.. Is there something that I am doing wrong?
>
> Thanks
>



Posted by Cnewman on August 10, 2006, 4:16 am
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Yep correct, cfw button on the phone.. forward to the phantom DN. then
press again.

Thanks


Andrew Majosi wrote:
> How do you forward the phone? Do you have a CFW button on the phone, press
> it, followed by the Phantom DN, then press it again?
>
> > Hi,
> >
> > I have created a Callpilot Application. The application is very simple.
> > It Starts Plays and Announcement then Ends.
> >
> > I Have created a Phantom TN for the Application DCFW to the Callpilot
> > DN. And Created a Service Directory Number in callpilot for the
> > Application.
> >
> > I am able to call the Phantom DN and the Announcement plays.
> >
> > I need to be able to forward phones to the Application and have the
> > Announcement played. When I set a phone to be forwarded to the
> > application the users voicemail greeting is played and not the
> > announcement.. Is there something that I am doing wrong?
> >
> > Thanks
> >


Posted by Andrew Majosi on August 10, 2006, 7:25 pm
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Is the number you are trying to forward on Key 0 of the phone? Do you
immediately get to voice mail when calling the forwarded phone, or does it
ring 4 times first?

>
> Yep correct, cfw button on the phone.. forward to the phantom DN. then
> press again.
>
> Thanks
>
>
> Andrew Majosi wrote:
>> How do you forward the phone? Do you have a CFW button on the phone,
>> press
>> it, followed by the Phantom DN, then press it again?
>>
>> > Hi,
>> >
>> > I have created a Callpilot Application. The application is very simple.
>> > It Starts Plays and Announcement then Ends.
>> >
>> > I Have created a Phantom TN for the Application DCFW to the Callpilot
>> > DN. And Created a Service Directory Number in callpilot for the
>> > Application.
>> >
>> > I am able to call the Phantom DN and the Announcement plays.
>> >
>> > I need to be able to forward phones to the Application and have the
>> > Announcement played. When I set a phone to be forwarded to the
>> > application the users voicemail greeting is played and not the
>> > announcement.. Is there something that I am doing wrong?
>> >
>> > Thanks
>> >
>



Posted by Cnewman on August 11, 2006, 4:01 am
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Yep its key 0, and it rings twice then goes to the users mailbox
greeting.

Andrew Majosi wrote:
> Is the number you are trying to forward on Key 0 of the phone? Do you
> immediately get to voice mail when calling the forwarded phone, or does it
> ring 4 times first?
>
> >
> > Yep correct, cfw button on the phone.. forward to the phantom DN. then
> > press again.
> >
> > Thanks
> >
> >
> > Andrew Majosi wrote:
> >> How do you forward the phone? Do you have a CFW button on the phone,
> >> press
> >> it, followed by the Phantom DN, then press it again?
> >>
> >> > Hi,
> >> >
> >> > I have created a Callpilot Application. The application is very simple.
> >> > It Starts Plays and Announcement then Ends.
> >> >
> >> > I Have created a Phantom TN for the Application DCFW to the Callpilot
> >> > DN. And Created a Service Directory Number in callpilot for the
> >> > Application.
> >> >
> >> > I am able to call the Phantom DN and the Announcement plays.
> >> >
> >> > I need to be able to forward phones to the Application and have the
> >> > Announcement played. When I set a phone to be forwarded to the
> >> > application the users voicemail greeting is played and not the
> >> > announcement.. Is there something that I am doing wrong?
> >> >
> >> > Thanks
> >> >
> >


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