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Posted by Don on February 18, 2005, 9:06 am
Well .... I replaced the old Toshiba 1100U with a new Motorola 5100
surfboard cable modem. ALL disconnection issues went away. Plus
everything seems to be much faster. This newsgroup was 10 times more
helpful than Comcast tech support but then again who really has good
tech support anymore? Thanks for your help.
Don
>I've owned a Toshiba 1100U cable modem for years. But for the past 4
>or 5 months I've noticed that my connection into Comcast drops off for
>about 15 seconds and then pops back on. When that happens the obvious
>happens ..... can't get email from my corporate email server, can't
>load a web page and disconnect from any online game like backgammon.
>Moments later I'm back on. Comcast ran a bunch of tests today and said
>everything looks good from their end. They said there was a report out
>about older Toshiba cable modems having some issues ever since Comcast
>increased their bandwidth. Has anyone heard of this issue and can you
>recomment a cable modem? It hooks into my linksys wireless router. By
>the way I eliminated linksys from the problem by putting the cable
>modem connection directly into my pc. Same thing keeps happening.
>About 10 times an hour I disconnect for 15 to 30 seconds. Very
>annoying. Thanks for your help and suggestions.
>
>Don
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