Connection to Unified Manager

Connection to Unified Manager
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Subject Author Date
Connection to Unified Manager Marc Burling 09-25-2007
Posted by Marc Burling on September 25, 2007, 5:45 am
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Hi,

I have lost connection to the Unified Manager on a remote BCM in my network.
This is not a network problem but a problem on the BCM inself. It is
running 3.7. What is the recommended way to remotely reboot the system or
enable connection once again to the Unified Manager. I imagine it has
crashed.

Any advise would be appreciated.

Regards
Marc
/.



Pure Networks
Posted by on October 2, 2007, 12:29 pm
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wrote:
> Hi,
>
> I have lost connection to the Unified Manager on a remote BCM in my netwo=
rk.
> This is not a network problem but a problem on the BCM inself. It is
> running 3.7. What is the recommended way to remotely reboot the system or
> enable connection once again to the Unified Manager. I imagine it has
> crashed.
>
> Any advise would be appreciated.
>
> Regards
> Marc
> /.

Mark.

Good afternoon.

Do you have IP phones registered in your BCM? Do the connection
between BCM and IP Phones lost too? I have a problem in BCM50 here in
Brazil, This problem was caused because The BCM has DHCP server
enabled in conflict with other DHCP on network, but it easy discovery
the problem because all set=B4s in BCM regitration off. It=B4s very
important verify all Patches in your system, this can fix your
problem.

Regards,

Sergio Marquete



Posted by bjsvec on October 3, 2007, 10:44 am
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If UM is the only thing that stopped working you should go to
maintenance and find the link to reset MIS server. This will restart
the UM service. Sometimes it stops working if you don't properly
logoff a previous session. Time to upgrade to 4.0 too, 3.7 will be
discontinued soon ;)

b

On Sep 25, 2:45 am, "Marc Burling"
> Hi,
>
> I have lost connection to the Unified Manager on a remote BCM in my network.
> This is not a network problem but a problem on the BCM inself. It is
> running 3.7. What is the recommended way to remotely reboot the system or
> enable connection once again to the Unified Manager. I imagine it has
> crashed.
>
> Any advise would be appreciated.
>
> Regards
> Marc
> /.



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