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Posted by Marshall Dudley on June 10, 2005, 11:43 am
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I have Charter Cable, and about 2 weeks ago I started having a problem.
My system is a Windows XP, and I am running Zone Alarm firewall.
When I am through for the night I normally simply disable Zone Alarm,
then when I get back on in the morning I reenable it. Normally the
internet connection has disconnected at that time, and I run "ipconfig
/renew" to reestablish the connection. At that point I can do
everything. But about 2 weeks ago I found that after reconnecting with
the internet receiving emails was very slow, and ssh2 and ftp both would
time out, ahtough browsing was fine. This would continue for 5 to 10
minutes, then suddenly all would work fine. I also noticed that during
the day sometimes emails would connect slowly (1 to 3 minutes instead of
1 to 2 seconds), and although if I had an ssh2 connection established it
would contunue to work fine, attempts to establish another ssh2
connection would fail. Eventually emails would start working fast
again, and I could connect ssh2 and ftp again.
But this morning, I still cannot get the ssh2 and ftp to connect, and
emails are slow, even after 2 hours of trying. I have tried ftp with
other servers unsuccessfully, and have had my son connect with the
server I am trying to connect with successfully with his computer, so I
know it is not the server. I removed zone alarm and that did not help.
I also rebooted, and that did not help either.
I called Charter, but as expected they claim it is not their problem,
and all they guarantee is that I can connect to the net, not that
anything will work.
Anyone have any idea what is going on, or what to try to troubleshoot
this? BTW, when I attempt an ssh2 connection, I see traffic to and from
the server, it just never completely connects.
Thanks,
Marshall
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Posted by BigJim on June 10, 2005, 3:17 pm
If you were Registered and logged in, you could reply and use other advanced thread options
reboot your modem
if that doesn't work do a reinstall of your Ethernet card drivers
if that doesn't help scan for a redirecting virus or Trojan.
finally you it could be a failing Ethernet card.
>I have Charter Cable, and about 2 weeks ago I started having a problem.
> My system is a Windows XP, and I am running Zone Alarm firewall.
>
> When I am through for the night I normally simply disable Zone Alarm,
> then when I get back on in the morning I reenable it. Normally the
> internet connection has disconnected at that time, and I run "ipconfig
> /renew" to reestablish the connection. At that point I can do
> everything. But about 2 weeks ago I found that after reconnecting with
> the internet receiving emails was very slow, and ssh2 and ftp both would
> time out, ahtough browsing was fine. This would continue for 5 to 10
> minutes, then suddenly all would work fine. I also noticed that during
> the day sometimes emails would connect slowly (1 to 3 minutes instead of
> 1 to 2 seconds), and although if I had an ssh2 connection established it
> would contunue to work fine, attempts to establish another ssh2
> connection would fail. Eventually emails would start working fast
> again, and I could connect ssh2 and ftp again.
>
> But this morning, I still cannot get the ssh2 and ftp to connect, and
> emails are slow, even after 2 hours of trying. I have tried ftp with
> other servers unsuccessfully, and have had my son connect with the
> server I am trying to connect with successfully with his computer, so I
> know it is not the server. I removed zone alarm and that did not help.
> I also rebooted, and that did not help either.
>
> I called Charter, but as expected they claim it is not their problem,
> and all they guarantee is that I can connect to the net, not that
> anything will work.
>
> Anyone have any idea what is going on, or what to try to troubleshoot
> this? BTW, when I attempt an ssh2 connection, I see traffic to and from
> the server, it just never completely connects.
>
> Thanks,
>
> Marshall
>
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Posted by Marshall Dudley on June 10, 2005, 3:39 pm
If you were Registered and logged in, you could reply and use other advanced thread options
BigJim wrote:
> reboot your modem
Already did that twice.
>
> if that doesn't work do a reinstall of your Ethernet card drivers
Will try that, my son will be coming over with another computer to see if it
has the same problem.
>
> if that doesn't help scan for a redirecting virus or Trojan.
Already did that, complete system and disk scan, nothing found that was not in
attachments of emails in eudora..
>
> finally you it could be a failing Ethernet card.
I don't know, web pages load fine, very fast, no problems. Also I know my
daughter has reported the same problems in the past, she is also on Charter,
and in a few hours the problem goes away, just like it was doing for me until
today. I still think it is Charter, but will keep troubleshooting.
Marshall
>
>
> >I have Charter Cable, and about 2 weeks ago I started having a problem.
> > My system is a Windows XP, and I am running Zone Alarm firewall.
> >
> > When I am through for the night I normally simply disable Zone Alarm,
> > then when I get back on in the morning I reenable it. Normally the
> > internet connection has disconnected at that time, and I run "ipconfig
> > /renew" to reestablish the connection. At that point I can do
> > everything. But about 2 weeks ago I found that after reconnecting with
> > the internet receiving emails was very slow, and ssh2 and ftp both would
> > time out, ahtough browsing was fine. This would continue for 5 to 10
> > minutes, then suddenly all would work fine. I also noticed that during
> > the day sometimes emails would connect slowly (1 to 3 minutes instead of
> > 1 to 2 seconds), and although if I had an ssh2 connection established it
> > would contunue to work fine, attempts to establish another ssh2
> > connection would fail. Eventually emails would start working fast
> > again, and I could connect ssh2 and ftp again.
> >
> > But this morning, I still cannot get the ssh2 and ftp to connect, and
> > emails are slow, even after 2 hours of trying. I have tried ftp with
> > other servers unsuccessfully, and have had my son connect with the
> > server I am trying to connect with successfully with his computer, so I
> > know it is not the server. I removed zone alarm and that did not help.
> > I also rebooted, and that did not help either.
> >
> > I called Charter, but as expected they claim it is not their problem,
> > and all they guarantee is that I can connect to the net, not that
> > anything will work.
> >
> > Anyone have any idea what is going on, or what to try to troubleshoot
> > this? BTW, when I attempt an ssh2 connection, I see traffic to and from
> > the server, it just never completely connects.
> >
> > Thanks,
> >
> > Marshall
> >
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Posted by BigJim on June 10, 2005, 4:32 pm
If you were Registered and logged in, you could reply and use other advanced thread options
oh yea it could be charter I have Comcast and the first thing they do is,
lets look at your system.
some of the problems with charter is an over populate node of a congested
server or line noise.
it could be as simple as the modem line connectors or a splitter.
>I have Charter Cable, and about 2 weeks ago I started having a problem.
> My system is a Windows XP, and I am running Zone Alarm firewall.
>
> When I am through for the night I normally simply disable Zone Alarm,
> then when I get back on in the morning I reenable it. Normally the
> internet connection has disconnected at that time, and I run "ipconfig
> /renew" to reestablish the connection. At that point I can do
> everything. But about 2 weeks ago I found that after reconnecting with
> the internet receiving emails was very slow, and ssh2 and ftp both would
> time out, ahtough browsing was fine. This would continue for 5 to 10
> minutes, then suddenly all would work fine. I also noticed that during
> the day sometimes emails would connect slowly (1 to 3 minutes instead of
> 1 to 2 seconds), and although if I had an ssh2 connection established it
> would contunue to work fine, attempts to establish another ssh2
> connection would fail. Eventually emails would start working fast
> again, and I could connect ssh2 and ftp again.
>
> But this morning, I still cannot get the ssh2 and ftp to connect, and
> emails are slow, even after 2 hours of trying. I have tried ftp with
> other servers unsuccessfully, and have had my son connect with the
> server I am trying to connect with successfully with his computer, so I
> know it is not the server. I removed zone alarm and that did not help.
> I also rebooted, and that did not help either.
>
> I called Charter, but as expected they claim it is not their problem,
> and all they guarantee is that I can connect to the net, not that
> anything will work.
>
> Anyone have any idea what is going on, or what to try to troubleshoot
> this? BTW, when I attempt an ssh2 connection, I see traffic to and from
> the server, it just never completely connects.
>
> Thanks,
>
> Marshall
>
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Posted by Marshall Dudley on June 10, 2005, 8:42 pm
If you were Registered and logged in, you could reply and use other advanced thread options
Yep, apparently it was. After being unable to get this to work all day, I
unplugged the Charter modem for 2 hours, and plugged it back in. It ended up
with a new IP when I checked with ipconfig, which I had been unable to get it
to change all day before, and now it works fine, no reboot of the computer or
anything.
Marshall
BigJim wrote:
> oh yea it could be charter I have Comcast and the first thing they do is,
> lets look at your system.
> some of the problems with charter is an over populate node of a congested
> server or line noise.
> it could be as simple as the modem line connectors or a splitter.
>
> >I have Charter Cable, and about 2 weeks ago I started having a problem.
> > My system is a Windows XP, and I am running Zone Alarm firewall.
> >
> > When I am through for the night I normally simply disable Zone Alarm,
> > then when I get back on in the morning I reenable it. Normally the
> > internet connection has disconnected at that time, and I run "ipconfig
> > /renew" to reestablish the connection. At that point I can do
> > everything. But about 2 weeks ago I found that after reconnecting with
> > the internet receiving emails was very slow, and ssh2 and ftp both would
> > time out, ahtough browsing was fine. This would continue for 5 to 10
> > minutes, then suddenly all would work fine. I also noticed that during
> > the day sometimes emails would connect slowly (1 to 3 minutes instead of
> > 1 to 2 seconds), and although if I had an ssh2 connection established it
> > would contunue to work fine, attempts to establish another ssh2
> > connection would fail. Eventually emails would start working fast
> > again, and I could connect ssh2 and ftp again.
> >
> > But this morning, I still cannot get the ssh2 and ftp to connect, and
> > emails are slow, even after 2 hours of trying. I have tried ftp with
> > other servers unsuccessfully, and have had my son connect with the
> > server I am trying to connect with successfully with his computer, so I
> > know it is not the server. I removed zone alarm and that did not help.
> > I also rebooted, and that did not help either.
> >
> > I called Charter, but as expected they claim it is not their problem,
> > and all they guarantee is that I can connect to the net, not that
> > anything will work.
> >
> > Anyone have any idea what is going on, or what to try to troubleshoot
> > this? BTW, when I attempt an ssh2 connection, I see traffic to and from
> > the server, it just never completely connects.
> >
> > Thanks,
> >
> > Marshall
> >
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