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Posted by f/fgeorge on June 30, 2007, 6:35 am
>> But I'll challenge you a bit--why buy? The down side is that it gives
>> Comcast something else to point their finger at when (not if) you end
>> up with packet loss and signal quality problems. And modems do go bad
>> after sucking up surges on the line over the years.
>
>Exactly why I rent. I initially rented because I was the first in my small
>development to get Comcast internet, and I had a feeling there were going to
>be problems (and there were - first they blamed my wiring - I wired it
>myself and I knew it was good - but they wired a home run to the modem only
>to find out that wasn't it. They couldn't blame the modem because it was
>theirs. It turned out to be a problem out on a pole.)
>
>I just got a note from Comcast asking me to swap my modem to go "Full Speed"
>(whatever that means). That will be the third modem (first one broke,
>replaced at no cost since I was renting). I look at the $36/year as
>"hardware maintenance" on my modem.
>
One more reason to rent...when they upgrade to the new software
versions that the old ones are not compatable with. Happened to me
last year, fortunatley, for me, I also rent. They came out and
replaced it no charge. I think it was the new "docsis" but that may be
the wrong word. This year I upgraded to a "business" account and it
was a different modem altogether. Even came with, for $5.00 per month,
a static IP address. "Business" account itself is $75.00 more per
month, but does give them just 24 hours to fix any outages. Just like
a hi-rise downtown, they now show up and fix it when my neighborhood
goes down.
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