Comcast broadband, router:  only one PC at a time

Comcast broadband, router: only one PC at a time

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Subject Author Date
Comcast broadband, router: only one PC at a time Morris Ebbets 10-04-2005
Posted by Tom Stiller on October 4, 2005, 4:46 pm
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> At this point my best guess is that which one of you suggested, namely, a
> bad router...
>
> Any further thoughts?

Before replacing the router, you might download and install the latest
firmware from the support page at <http"//linksys.com>

--
Tom Stiller

PGP fingerprint = 5108 DDB2 9761 EDE5 E7E3
7BDA 71ED 6496 99C0 C7CF


NMFall 20%
Posted by Bill M. on October 4, 2005, 10:50 pm
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On Tue, 4 Oct 2005 15:13:15 -0400, "Morris Ebbets"

>At this point my best guess is that which one of you suggested, namely, a
>bad router...
>
>Any further thoughts?

I just checked my own router to see if it had the option to disable
certain ports in the QoS config, but it only allows ports to be set at
a High or Low priority. I don't see anything about completely
disabling them, and I assume yours is the same. Even so, as has been
suggested, it probably wouldn't hurt to do a full reset to put
everything back to factory defaults. Either stick a paper clip into
the reset hole or reset it via the Admin page.

So far, it was sounding like ports 2-4 are dead, but you said ping
works through each of them, so they aren't dead after all. *shrug*

--
Bill


Posted by Morris Ebbets on October 5, 2005, 5:22 pm
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>
> > Just got married and moved in with my wife, who has Comcast cable
> broadband.
> > (Had previously been on Verizon DSL.) She has a Motorola SB1500
SURFboard
> > cable modem and a LINKSYS BEFSR41 router; runs Windows XP Home. (Pretty
> > sure it's SP2.)
> >
> > Looking at the quick setup guide for the router, I tried plugging my
> Windows
> > XP Home SP2 box in. Didn't work. Tried a few things, then finally got
it
> > to work when I found that I can get one computer (but not both) running
> > broadband. Pattern seems to be that the one I plug into port 1 (or
> whatever
> > it's called) on the router works, but not the other.
> >
> > Any suggestions on how I can get both to work simultaneously? I did
some
> > web/USENET searches on this, and can't quite figure it out. (I went to
> the
> > admin web page for the router, and it says it's set up for 50 PCs, not
> > merely 1.)
>
> Thanks, all, for the kind and informative replies.
>
> As I mentioned in some of my comments to specific replies, I tried it
again,
> this time only hooking up my XP box and not my wife's. (I was careful to
> power everything off, then power the modem on, let it stabilize, then
power
> the router on, and then the PC, for each cycle.)
>
> Things work fine when I'm connected to Port 1; they don't work when
> connected to ports 2, 3, or 4.
>
> One odd thing: on ports 2-4, while I can't download web pages, it seems I
> can ping out, e.g. yahoo. The tracert to yahoo on e.g. port 4 was pretty
> much the same as that on port 1 (though not quite the same; not sure if
> that's because yahoo sends you to different IP addresses on a random
> basis...for port 1 it went to [216.109.112.135], for port 4, to
> [66.94.234.13]).
>
> The output of ipconfig /all was the same for all four ports (except for
the
> specifics of the DHCP lease). Here it is for port 1:

[snip]

> At this point my best guess is that which one of you suggested, namely, a
> bad router...

I tried both reseting the router with a paper clip, as well as upgrading to
the latest firmware. No joy.

Bought a wired/wireless router this am...

> Any further thoughts?
>
> Thanks again,
>
> S
>
> > TIA,
> >
> > S
> >
> >
>
>




Posted by Dave on October 4, 2005, 3:59 pm
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I ran multiple pc's using that same router before I upgraded to wireless. I
didn't have to do anything except make sure the router and all pc's were
configured for DHCP. You might want to do a reset of the router to get it
back to factory settings in case osmething has been changed. Then just
make sure it's set for DHCP. Check the pc's for DHCP too.


> Just got married and moved in with my wife, who has Comcast cable
> broadband.
> (Had previously been on Verizon DSL.) She has a Motorola SB1500 SURFboard
> cable modem and a LINKSYS BEFSR41 router; runs Windows XP Home. (Pretty
> sure it's SP2.)
>
> Looking at the quick setup guide for the router, I tried plugging my
> Windows
> XP Home SP2 box in. Didn't work. Tried a few things, then finally got it
> to work when I found that I can get one computer (but not both) running
> broadband. Pattern seems to be that the one I plug into port 1 (or
> whatever
> it's called) on the router works, but not the other.
>
> Any suggestions on how I can get both to work simultaneously? I did some
> web/USENET searches on this, and can't quite figure it out. (I went to
> the
> admin web page for the router, and it says it's set up for 50 PCs, not
> merely 1.)
>
> TIA,
>
> S
>
>




Posted by Bill M. on October 4, 2005, 5:29 pm
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On Tue, 4 Oct 2005 12:28:58 -0400, "Morris Ebbets"

>Just got married and moved in with my wife, who has Comcast cable broadband.
>(Had previously been on Verizon DSL.) She has a Motorola SB1500 SURFboard
>cable modem and a LINKSYS BEFSR41 router; runs Windows XP Home. (Pretty
>sure it's SP2.)

The cable modem is probably a SB5100, I hope. :)

>Looking at the quick setup guide for the router, I tried plugging my Windows
>XP Home SP2 box in. Didn't work. Tried a few things, then finally got it
>to work when I found that I can get one computer (but not both) running
>broadband. Pattern seems to be that the one I plug into port 1 (or whatever
>it's called) on the router works, but not the other.

Not much to go on here, but the basics are that the router's Internet
port, sort of off to one side by itself, should be connected to the
cable modem, and the PC(s) should be connected to any of the ports
labeled 1-4. The PC(s) should be configured for DHCP, (easiest to get
working; you can do static IP assignment outside of the router's DHCP
range later.) Power down the cable modem, the router, and the PC(s),
then power up the cable modem and let it stabilize, power up the
router and let it stabilize, then power up one PC at a time. Make sure
there are Link lights at both ends of all live (powered up) cables.
Rule out a bad patch cable. If Port 1 works on the router, but 2-4
don't, you may have a bad router. If you have all of the necessary
Link lights, see if you can ping the LAN side of the router from the
'bad' PC, (usually at 192.168.1.1), and if that works, ping the cable
modem, (usually at 192.168.100.1). The ping results will help you
determine where to go next.

--
Bill


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