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Posted by Warren on June 1, 2005, 10:05 am
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Dave Mc wrote:
> So after the big DNS outage I goofed around with my modem and managed
> to reset my firmware somehow. I am at
>
> Software Version: SB5100-2.3.1.6-SCM06-NOSH
> Hardware Version: 3
>
> which shows a copyright date of 2002. The old firmware, which allowed
> control of the SB5100 was copyright 2004.
>
> Comcast can't figure out how to send a firmware upgrade to me. the
> live chat help person says they can't push a firmware upgrade to me.
> =(
>
> Any thoughts of how to get the firmware back?
Unplug the modem from the power. Wait at least 30 seconds. Plug it back in.
If the correct version of the firmware is not present, it will automatically
be pushed out at that time.
When you say "The old firmware, which allowed control of the SB5100", I'm
wondering what control you had. The only control that should be available to
you is to reset the modem. If you had more control than that, you probably
had the wrong firmware, and the correct version was pushed-out the first
time you power-cycled the modem.
--
Warren H.
==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.
What's on TV? See the new fall network schedules online:
http://www.holzemville.com/mall/television/fall2005.html
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