Cisco Secure ACS Solution Engine - Some windows services not started

Cisco Secure ACS Solution Engine - Some windows services not started
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Subject Author Date
Cisco Secure ACS Solution Engine - Some windows services not started Morph 07-24-2008
Posted by Morph on July 24, 2008, 12:58 pm
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I installed a new Cisco Secure Access Control Server Solution Engine
yesterday. It is an appliance based on a hardened Windows Server 2003
with no access to the windows part.

After I started the appliance it would boot and on the attached monitor
I see the windows message "At least one service or driver failed during
system startup..." The device was acting funny so today I did a recovery
procedure, that is I reinstalled the appliance with the DVD from cisco.
Even with a fresh new installation when the device boots I see on the
screen the same message "At least one service or driver failed during
system startup...". Since there is no access to the windows OS I can't
see what exactly is the problem.

Now the appliance seems to be working fine but i'm not sure why the
error message appears.

Does anyone have an idea regarding this issue?

--
-Was he talking about what I think he was talking about?
-If you mean time-traveling bunnies, then yes.

NMFall 20%
Posted by Thrill5 on July 24, 2008, 9:50 pm
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>I installed a new Cisco Secure Access Control Server Solution Engine
> yesterday. It is an appliance based on a hardened Windows Server 2003
> with no access to the windows part.
>
> After I started the appliance it would boot and on the attached monitor
> I see the windows message "At least one service or driver failed during
> system startup..." The device was acting funny so today I did a recovery
> procedure, that is I reinstalled the appliance with the DVD from cisco.
> Even with a fresh new installation when the device boots I see on the
> screen the same message "At least one service or driver failed during
> system startup...". Since there is no access to the windows OS I can't
> see what exactly is the problem.
>
> Now the appliance seems to be working fine but i'm not sure why the
> error message appears.
>
> Does anyone have an idea regarding this issue?
>
> --
> -Was he talking about what I think he was talking about?
> -If you mean time-traveling bunnies, then yes.

Open a TAC case, they will be able to access the OS and determine if there
is a problem.



Posted by fugettaboutit on July 25, 2008, 7:27 am
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I believe this is a bug and is listed on CCO. I have an ACS Solutions
Engine as well, and I see the same warning. Seems like I had also
discussed this with TAC on an unrelated call and they indicated it
wasn't a problem.


Thrill5 wrote:
>> I installed a new Cisco Secure Access Control Server Solution Engine
>> yesterday. It is an appliance based on a hardened Windows Server 2003
>> with no access to the windows part.
>>
>> After I started the appliance it would boot and on the attached monitor
>> I see the windows message "At least one service or driver failed during
>> system startup..." The device was acting funny so today I did a recovery
>> procedure, that is I reinstalled the appliance with the DVD from cisco.
>> Even with a fresh new installation when the device boots I see on the
>> screen the same message "At least one service or driver failed during
>> system startup...". Since there is no access to the windows OS I can't
>> see what exactly is the problem.
>>
>> Now the appliance seems to be working fine but i'm not sure why the
>> error message appears.
>>
>> Does anyone have an idea regarding this issue?
>>
>> --
>> -Was he talking about what I think he was talking about?
>> -If you mean time-traveling bunnies, then yes.
>
> Open a TAC case, they will be able to access the OS and determine if there
> is a problem.
>
>

Posted by Morph on July 28, 2008, 6:03 am
If you were  Registered and logged in, you could reply and use other advanced thread options
wrote:

| >I installed a new Cisco Secure Access Control Server Solution Engine
| > yesterday. It is an appliance based on a hardened Windows Server 2003
| > with no access to the windows part.
| >
| > After I started the appliance it would boot and on the attached monitor
| > I see the windows message "At least one service or driver failed during
| > system startup..." The device was acting funny so today I did a recovery
| > procedure, that is I reinstalled the appliance with the DVD from cisco.
| > Even with a fresh new installation when the device boots I see on the
| > screen the same message "At least one service or driver failed during
| > system startup...". Since there is no access to the windows OS I can't
| > see what exactly is the problem.
| >
| > Now the appliance seems to be working fine but i'm not sure why the
| > error message appears.
| >
| > Does anyone have an idea regarding this issue?
| >
| > --
| > -Was he talking about what I think he was talking about?
| > -If you mean time-traveling bunnies, then yes.
|
| Open a TAC case, they will be able to access the OS and determine if there
| is a problem.

I opened a TAC case and they (as fugettaboutit sugested) said that I can
ignore the error message and that it doesn't affect the ACS.
Thanks both of you for your time!

--
-Was he talking about what I think he was talking about?
-If you mean time-traveling bunnies,then yes.

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