Charter Pipeline Modem and connection question

Charter Pipeline Modem and connection question

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Subject Author Date
Charter Pipeline Modem and connection question paulrosenthal 04-19-2005
Posted by on April 19, 2005, 5:20 pm
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Hello,

I have Charter internet that I got and windows XP and a modem. Via the
ethernet, I plug in the modem. I get messages saying that the ethernet
is connected. Yet, I cannot surf on Internet explorer.

Please Help



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Posted by Ron Hunter on April 20, 2005, 3:24 pm
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paulrosenthal@juno.com wrote:
> Hello,
>
> I have Charter internet that I got and windows XP and a modem. Via the
> ethernet, I plug in the modem. I get messages saying that the ethernet
> is connected. Yet, I cannot surf on Internet explorer.
>
> Please Help
>
Have you called Charter and given them the information they need about
the modem?


--
Ron Hunter rphunter@charter.net


Posted by Richard Steiner on April 21, 2005, 9:54 pm
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Here in comp.dcom.modems.cable, paulrosenthal@juno.com spake unto us,
saying:

>I have Charter internet that I got and windows XP and a modem. Via the
>ethernet, I plug in the modem. I get messages saying that the ethernet
>is connected. Yet, I cannot surf on Internet explorer.

Sounds like a good question for their tech support people. :-)

--
-Rich Steiner >>>---> http://www.visi.com/~rsteiner >>>---> Smyrna, GA USA
OS/2 + eCS + Linux + Win95 + DOS + PC/GEOS + Executor = PC Hobbyist Heaven!
WARNING: I've seen FIELDATA FORTRAN V and I know how to use it!
The Theorem Theorem: If If, Then Then.


Posted by Rick Merrill on April 22, 2005, 7:59 am
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paulrosenthal@juno.com wrote:
> Hello,
>
> I have Charter internet that I got and windows XP and a modem. Via the
> ethernet, I plug in the modem. I get messages saying that the ethernet
> is connected. Yet, I cannot surf on Internet explorer.
>
> Please Help
>

Power off all parts, then repower the modem and wait one minute; Then
power up XP.

It is possible that your particular modem requires a cross-over
ethernet cable, but unlikely. From the cmd line in XP, type
PING 192.168.1.1 - WHAT does it say?


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