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Posted by on March 22, 2006, 2:08 pm
>
>
>I have had cablevision since it was availble, first for tv, then for
>internet and just recently added the telephone service. I've had a
>pretty good experience with them but each time I added a service I made
>sure I was home to talk to the technician. For each change they checked
>the signal level at the pole, then where it enteres the house, then at
>the outputs of the splitter and at the device(tv, cable modem). In my
>discussions with them, they basically said that they always try the
>simplest hookup with one splitter, going to another only if needed to
>feed other rooms etc. I asked about amplifiers--they said only if
>needed(meaning weak signal or other performance problems). Since my
>signal levels are good(according to them) and I have very nice tv
>reception and great broadband speed(and no telephone problems), I don't
>have an amplifier. But everyone's hookup is different and as they told
>me--if I have problems, they will come back and do whatever's needed to
>resolve the problem.
Hmm... I've had an on going issue with Optimum on-line since Nov. of 2004!
They have yet to address it. I was on the phone just last week, after I
recinded payment to them again, and was promised the world. So far, all
I got was several $100s poorer and no resolution.
Verizon, hurry and get that fibre run.
--
VAXman- A Bored Certified VMS Kernel Mode Hacker VAXman(at)TMESIS(dot)COM
"Well my son, life is like a beanstalk, isn't it?"
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