BM 50 Outgoing Caller ID

BM 50 Outgoing Caller ID

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Subject Author Date
BM 50 Outgoing Caller ID Bazzer 05-08-2008
Posted by Bazzer on May 8, 2008, 11:45 am
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Hi.

I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
(Embarq) to send only the pilot (main) number in the outgoing Caller
ID string rather than the line that originated the call. I'm trying to
avoid calls being returned to anything other than the pilot (main)
number.

Embarq say this can't be done. Does anyone know different and, more
importantly, how I can get them to implement the change.

Or, can the BCM 50 send the Caller ID string itself and, if it does
so, will the local switch just "pass through" this data?

Thanks
Barry

Posted by Gerald Harper on May 8, 2008, 3:35 pm
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Have the telco convert the lines to a rollover or hunt or overline group.
(depending on what they call it). tell them you want to keep the real
numbers on the lines but want only the pilot used for outbound CLID. It is
very easy for them to do this and I would not take no for an answer.

> Hi.
>
> I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
> (Embarq) to send only the pilot (main) number in the outgoing Caller
> ID string rather than the line that originated the call. I'm trying to
> avoid calls being returned to anything other than the pilot (main)
> number.
>
> Embarq say this can't be done. Does anyone know different and, more
> importantly, how I can get them to implement the change.
>
> Or, can the BCM 50 send the Caller ID string itself and, if it does
> so, will the local switch just "pass through" this data?
>
> Thanks
> Barry


Posted by Bazzer on May 9, 2008, 2:26 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
> Have the telco convert the lines to a rollover or hunt or overline group.
> (depending on what they call it). tell them you want to keep the real
> numbers on the lines but want only the pilot used for outbound CLID. It is=

> very easy for them to do this and I would not take no for an answer.
>
>
>
>
>
> > Hi.
>
> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
> > (Embarq) to send only the pilot (main) number in the outgoing Caller
> > ID string rather than the line that originated the call. I'm trying to
> > avoid calls being returned to anything other than the pilot (main)
> > number.
>
> > Embarq say this can't be done. Does anyone know different and, more
> > importantly, how I can get them to implement the change.
>
> > Or, can the BCM 50 send the Caller ID string itself and, if it does
> > so, will the local switch just "pass through" this data?
>
> > Thanks
> > Barry- Hide quoted text -
>
> - Show quoted text -

Thanks for the input.

The lines are already in a hunt group.

Embarq is adamant they cannot over-ride the Caller ID number.
Personally, I would have thought this would have been a programmable
option in their switch.

"Not taking no for an answer" rarely works with the Devil and
telephone companies! I probably need to speak to the person who
actually programs the switch to get a definitive answer but I'm
clueless as to how to contact such an elusive individual.

Any other suggestions?

Barry

Posted by Gerald Harper on May 13, 2008, 12:00 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
convert it to a hunt group "rollover, overline) with only one main number,
no real numbers on the member trunks.

>> Have the telco convert the lines to a rollover or hunt or overline group.
>> (depending on what they call it). tell them you want to keep the real
>> numbers on the lines but want only the pilot used for outbound CLID. It
>> is
>> very easy for them to do this and I would not take no for an answer.
>>
>>
>>
>>
>>
>> > Hi.
>>
>> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
>> > (Embarq) to send only the pilot (main) number in the outgoing Caller
>> > ID string rather than the line that originated the call. I'm trying to
>> > avoid calls being returned to anything other than the pilot (main)
>> > number.
>>
>> > Embarq say this can't be done. Does anyone know different and, more
>> > importantly, how I can get them to implement the change.
>>
>> > Or, can the BCM 50 send the Caller ID string itself and, if it does
>> > so, will the local switch just "pass through" this data?
>>
>> > Thanks
>> > Barry- Hide quoted text -
>>
>> - Show quoted text -
>
> Thanks for the input.
>
> The lines are already in a hunt group.
>
> Embarq is adamant they cannot over-ride the Caller ID number.
> Personally, I would have thought this would have been a programmable
> option in their switch.
>
> "Not taking no for an answer" rarely works with the Devil and
> telephone companies! I probably need to speak to the person who
> actually programs the switch to get a definitive answer but I'm
> clueless as to how to contact such an elusive individual.
>
> Any other suggestions?
>
> Barry


Posted by on June 12, 2008, 8:47 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
wrote:

>convert it to a hunt group "rollover, overline) with only one main number,
>no real numbers on the member trunks.
>
>>> Have the telco convert the lines to a rollover or hunt or overline group.
>>> (depending on what they call it). tell them you want to keep the real
>>> numbers on the lines but want only the pilot used for outbound CLID. It
>>> is
>>> very easy for them to do this and I would not take no for an answer.
>>>
>>>
>>>
>>>
>>>
>>> > Hi.
>>>
>>> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
>>> > (Embarq) to send only the pilot (main) number in the outgoing Caller
>>> > ID string rather than the line that originated the call. I'm trying to
>>> > avoid calls being returned to anything other than the pilot (main)
>>> > number.
>>>
>>> > Embarq say this can't be done. Does anyone know different and, more
>>> > importantly, how I can get them to implement the change.
>>>
>>> > Or, can the BCM 50 send the Caller ID string itself and, if it does
>>> > so, will the local switch just "pass through" this data?
>>>
>>> > Thanks
>>> > Barry- Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> Thanks for the input.
>>
>> The lines are already in a hunt group.
>>
>> Embarq is adamant they cannot over-ride the Caller ID number.
>> Personally, I would have thought this would have been a programmable
>> option in their switch.
>>
>> "Not taking no for an answer" rarely works with the Devil and
>> telephone companies! I probably need to speak to the person who
>> actually programs the switch to get a definitive answer but I'm
>> clueless as to how to contact such an elusive individual.
>>
>> Any other suggestions?
>>
>> Barry

I work for Windstream in KY we can set the Analog numbers to ANI the
pilot. So it is possible. It does make fixixng the lines harder for
the phone tech if you have trouble on them though unless you have very
good records. If you get a PRI you can also set OLI to the Main
number.

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