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Posted by Monty Solomon on July 28, 2008, 8:17 pm
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Apple's MobileMess
By DAVID POGUE
The New York Times
July 24, 2008
Two weeks ago, Apple launched MobileMe, the successor to its.Mac
service, which costs $100 a year. Among other benefits, it can keep
multiple Macs, PCs and iPhones in sync. E-mail, calendars and address
books are wirelessly kept up to date. Very cool idea.
When I started testing it on July 10, there were a lot of glitches,
especially with the Web-based address book, calendar and e-mail
programs. Apple told me that it was having some technical problems,
but that they were rapidly being solved. And sure enough, by the
14th, several days after the launch, I was really pounding on it, and
it worked as advertised.
Well, actually, not quite "as advertised." Apple was saying the
service offered "push" e-mail, calendar and contacts, meaning that
changes were propagated instantly among devices. In fact, as I noted
in my review, Macs and PCs don't check for updates any more
frequently than every 15 minutes. Otherwise, though, the system works
very well - for me - and it's extremely useful.
On July 16, Apple took the very unusual step of sending an apology to
all MobileMe members, saying that the launch "was a lot rockier than
we had hoped." Fortunately, the letter went on, "we have worked
through those problems and the Web apps are now up and running."
It also said that Apple would stop using the word "push" in its
advertising until Macs and PCs did their syncing nearly instantly. It
concluded with an apology, and a free one-month extension to every
member's subscription.
Unfortunately, MobileMe's problems were nowhere near over.
...
http://www.nytimes.com/2008/07/24/technology/personaltech/24pogue-email.html
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