Adelphia's spam filter

Adelphia's spam filter

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Subject Author Date
Adelphia's spam filter justasigh 11-10-2005
Posted by on November 10, 2005, 2:12 pm
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I subscribe to an innocuous quotations listserv, getting one email per
day. The email messages have a brief text advertisement at the bottom,
but it's only a small part of the message. My listserv messages stopped
a couple of weeks ago, and when I ascertained that the list was still
functioning, I looked for every way I could think of to get into the
spam settings to whitelist it. Not finding any way to do so, I asked
Adelphia tech support for help and was told that there was no way to
approve any particular sender--that if Adelphia decided it was spam I
couldn't change that. I asked them what I should do, then, in order to
get email that I wanted to receive and their only suggestion was that I
get a hotmail account.

This feels like censorship to me. They let all manner of advertising
through to my email but lists that I want I can't get. Has anybody else
come up against this sort of thing? Is there any way to get through to
Adelphia?

Thanks in advance for any ideas...

Barbara


Posted by $Bill on November 10, 2005, 2:25 pm
justasigh@yahoo.com wrote:

> I subscribe to an innocuous quotations listserv, getting one email per
> day. The email messages have a brief text advertisement at the bottom,
> but it's only a small part of the message. My listserv messages stopped
> a couple of weeks ago, and when I ascertained that the list was still
> functioning, I looked for every way I could think of to get into the
> spam settings to whitelist it. Not finding any way to do so, I asked
> Adelphia tech support for help and was told that there was no way to
> approve any particular sender--that if Adelphia decided it was spam I
> couldn't change that. I asked them what I should do, then, in order to
> get email that I wanted to receive and their only suggestion was that I
> get a hotmail account.

What spam settings are you referring to ? There are none on my account
that I know of, so either you have managed to set some or there's something
different about your account.

> This feels like censorship to me. They let all manner of advertising
> through to my email but lists that I want I can't get. Has anybody else
> come up against this sort of thing? Is there any way to get through to
> Adelphia?

I'd just like to know how you determined your email was being blocked by
a spam filter.


Posted by on November 10, 2005, 5:31 pm
I asked the Adelphia tech support. The listserv was working perfectly,
I can get it on a free email account and the tech support stated
clearly that they decide what's spam and won't change it for you.


Posted by David H. Lipman on November 10, 2005, 2:29 pm

| I subscribe to an innocuous quotations listserv, getting one email per
| day. The email messages have a brief text advertisement at the bottom,
| but it's only a small part of the message. My listserv messages stopped
| a couple of weeks ago, and when I ascertained that the list was still
| functioning, I looked for every way I could think of to get into the
| spam settings to whitelist it. Not finding any way to do so, I asked
| Adelphia tech support for help and was told that there was no way to
| approve any particular sender--that if Adelphia decided it was spam I
| couldn't change that. I asked them what I should do, then, in order to
| get email that I wanted to receive and their only suggestion was that I
| get a hotmail account.
|
| This feels like censorship to me. They let all manner of advertising
| through to my email but lists that I want I can't get. Has anybody else
| come up against this sort of thing? Is there any way to get through to
| Adelphia?
|
| Thanks in advance for any ideas...
|
| Barbara

Verizon uses Brightmail SpamDetector (now Symantec argh...) and we can go to
our account
web page and enable or disable its application to one's email account.

You should determine if Adelphia does likewise.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



Posted by Warren on November 10, 2005, 3:11 pm
justasigh@yahoo.com wrote:
>I subscribe to an innocuous quotations listserv, getting one email per
> day. The email messages have a brief text advertisement at the bottom,
> but it's only a small part of the message. My listserv messages stopped
> a couple of weeks ago, and when I ascertained that the list was still
> functioning, I looked for every way I could think of to get into the
> spam settings to whitelist it. Not finding any way to do so, I asked
> Adelphia tech support for help and was told that there was no way to
> approve any particular sender--that if Adelphia decided it was spam I
> couldn't change that. I asked them what I should do, then, in order to
> get email that I wanted to receive and their only suggestion was that I
> get a hotmail account.
>
> This feels like censorship to me. They let all manner of advertising
> through to my email but lists that I want I can't get. Has anybody else
> come up against this sort of thing? Is there any way to get through to
> Adelphia?

I think they already gave you the best idea of how to deal with it. If you
don't like how they handle e-mail, go elsewhere. There are plenty of free
places to go, or you can get your own domain, and be responsible for your
own filtering.

It's their network. Their servers. They get to run it the way they want to.
Your choice is to use it or not.

--
Warren H.

==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.

This fall, vacuum up your leaves instead of raking:
http://www.holzemville.com/mall/blackanddecker/blowers.html




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