AP4800E no password

AP4800E no password

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Subject Author Date
AP4800E no password Randy 07-24-2005
|--> Re: AP4800E no password www.BradReese.C ..07-24-2005
Posted by Randy on July 24, 2005, 9:53 am
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I recently started working at my wifes business and they have a Aironet
AP4800E V8.24 AP4800E_28cd5e and the old IT person left and did not
leave any passwords to any of the equipment. I have attached a serial
cable and can get onto the 4800 but am locked out. I have scrounged
Cisco for password recovery but to no avail. There are only two options
on the menu when I boot up 1 is Privilege and 2 is help. When I select 1
then W it asks for a password which I don't have. I have tried ctrl x
and resetall both don't work. I did read somewhere some units have to be
sent to Cisco for the reset. I can't find any info on Cisco relating
directly to the AP4800E is the 340 and 350 the same thing and have the
same commands. The reason I ask is when I do a search on Cisco's site
for AP4800 it does sometimes point to the 340.

Can anyone tell me if I can access this unit without sending it to
Cisco? And if not how to reset it..

Thanks
Randy


Pure Networks
Posted by www.BradReese.Com on July 24, 2005, 12:15 pm
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Hi Randy,

Cisco Aironet hardware and software do not allow password recovery.

You must instead return the equipment to its default state, from which
it can be reconfigured:

http://www.cisco.com/warp/public/102/wlan/pwrec-2.html

Hope this helps.

Brad Reese
BradReese.Com Cisco Repair Service Experts
1293 Hendersonville Road, Suite 17
Asheville, North Carolina USA 28803
U.S. Toll Free: 877-549-2680
International: 828-277-7272
Website: http://www.bradreese.com/cisco-big-iron-repair.htm



Posted by Uli Link on July 24, 2005, 5:53 pm
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Randy schrieb:

> I recently started working at my wifes business and they have a Aironet
> AP4800E V8.24 AP4800E_28cd5e and the old IT person left and did not
> leave any passwords to any of the equipment. I have attached a serial
> cable and can get onto the 4800 but am locked out. I have scrounged
> Cisco for password recovery but to no avail. There are only two options
> on the menu when I boot up 1 is Privilege and 2 is help. When I select 1
> then W it asks for a password which I don't have. I have tried ctrl x
> and resetall both don't work. I did read somewhere some units have to be
> sent to Cisco for the reset. I can't find any info on Cisco relating
> directly to the AP4800E is the 340 and 350 the same thing and have the
> same commands. The reason I ask is when I do a search on Cisco's site
> for AP4800 it does sometimes point to the 340.
>
> Can anyone tell me if I can access this unit without sending it to
> Cisco? And if not how to reset it..


The official answer: there is no passwd recovery in the fw.

But if you have another 4500 or 4800 AP and access to the other unit,
then you can upgrade the other to 8.80 and then push the fw update to
the unit without passwd, if the old admin hasn't turned fw update of.
Perhaps the radio stops working with 8.80, but after recovering the
passswd, you can downgrade the fw back and the radio will work again.

Did this with a bunch of 3500 AP after pulling the radio, so they
accepted the wrong firmware. All still working ;-)

--
Uli



Posted by Randy on July 24, 2005, 12:21 pm
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Unfortunately this is the only Aironet in the whole building and at my
disposal. :(

Thanks for the prompt reply

Randy Simmons

Uli Link wrote:

> Randy schrieb:
>
>> I recently started working at my wifes business and they have a
>> Aironet AP4800E V8.24 AP4800E_28cd5e and the old IT person left and
>> did not leave any passwords to any of the equipment. I have attached
>> a serial cable and can get onto the 4800 but am locked out. I have
>> scrounged Cisco for password recovery but to no avail. There are only
>> two options on the menu when I boot up 1 is Privilege and 2 is help.
>> When I select 1 then W it asks for a password which I don't have. I
>> have tried ctrl x and resetall both don't work. I did read somewhere
>> some units have to be sent to Cisco for the reset. I can't find any
>> info on Cisco relating directly to the AP4800E is the 340 and 350 the
>> same thing and have the same commands. The reason I ask is when I do
>> a search on Cisco's site for AP4800 it does sometimes point to the 340.
>>
>> Can anyone tell me if I can access this unit without sending it to
>> Cisco? And if not how to reset it..
>
>
>
> The official answer: there is no passwd recovery in the fw.
>
> But if you have another 4500 or 4800 AP and access to the other unit,
> then you can upgrade the other to 8.80 and then push the fw update to
> the unit without passwd, if the old admin hasn't turned fw update of.
> Perhaps the radio stops working with 8.80, but after recovering the
> passswd, you can downgrade the fw back and the radio will work again.
>
> Did this with a bunch of 3500 AP after pulling the radio, so they
> accepted the wrong firmware. All still working ;-)
>


Posted by Uli Link on July 24, 2005, 8:00 pm
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Randy schrieb:

> Unfortunately this is the only Aironet in the whole building and at my
> disposal. :(

I still have a few 3500E, but in Germany.

--
Uli



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